PREVENT® Operational Curriculum • Module N

Module N: Notify Authorities

Master rapid emergency paging protocols, silent duress badge telemetry, and seamless coordination with local police dispatch. Learn how standardized emergency codes, RTLS location tracking, and structured police handovers eliminate critical delays when violence threatens clinical safety.

Explore Deep Curriculum Schedule Staff Training

In-Depth Operational Curriculum

Master the three communication and emergency response pillars of Module N to ensure rapid, coordinated support when verbal de-escalation reaches its limits.

Pillar 1 Focus

Standardized Emergency Codes & Plain Language Paging

In high-stress emergency encounters, ambiguous overhead announcements create confusion and delay assistance. Module N establishes clear, standardized notification triggers—transitioning from legacy color codes to clear, plain-language overhead directives that alert hospital security and clinical response teams immediately.

Code Gray vs. Code Silver Callouts

Train staff on exact escalation definitions: Code Gray / Security Assistance for combatative, non-compliant, or physically aggressive individuals requiring de-escalation or physical restraint; and Code Silver / Active Threat for individuals armed with a weapon or displaying active deadly force.

Plain-Language Emergency Announcements

Adopt Joint Commission & NIMS-aligned plain-language overhead messaging. Replace cryptic codes with concise directives (e.g., "Security Team needed immediately, Emergency Department Triage, Bay 3") to reduce reaction times for incoming officers.

Dedicated Rapid-Paging Extensions

Eliminate multi-step phone operator delays. Implement single-digit speed dial extensions and dedicated red emergency phones at all nursing stations and triage desks that connect directly to central security dispatch.

Pillar 2 Focus

Silent Panic Telemetry & RTLS Location Tracking

During an active physical assault or hostage threat, staff members cannot reach a desk phone or announce a code overhead without precipitating violence. Module N integrates wearable silent panic badge telemetry and Real-Time Location Systems (RTLS) to send instant, discreet distress signals to security dispatch.

Wearable Silent Panic Badges

Equip all clinical, security, and administrative personnel with wearable, duress-enabled ID badges. A double-press or squeeze activates a silent alert without audible alarms or visual flashing that could provoke an aggressor.

RTLS Room-Level Precision Mapping

Utilize Infrared (IR) and Bluetooth Low Energy (BLE) RTLS beacons to pinpoint the exact room, hallway, or stairwell where a distress badge was pressed, directing security response teams to the precise sub-location instantly.

Automated CCTV Pop-Up Matrix

Link silent panic telemetry directly into the Security Operations Center (SOC) video management software. Activating a duress badge automatically pops up the nearest CCTV camera feed on dispatch monitors for real-time threat assessment.

Automated Duress Alert Response Chain (0–30 Seconds)

00:01 - Duress Badge Squeezed Wearable RTLS badge transmits silent distress signal via ceiling sensors to security dispatch servers.

00:03 - SOC Monitor Pop-Up & Map Display Dispatch console displays exact staff member name, role, and floor plan location (e.g., 4th Floor ICU, Room 402), pulling up adjacent CCTV cameras.

00:05 - Radio Dispatch & Local Unit Paging Automated voice or dispatch officer issues priority radio dispatch to nearest floor security officers and unit supervisor.

00:30 - Physical Security Unit Arrival Security officers arrive at exact room location to execute de-escalation, physical intervention, or perimeter containment.

Pillar 3 Focus

Police Liaison, Legal Handover, & Evidentiary Protection

When internal security measures are insufficient, coordinating with local law enforcement (911) requires standardized briefing protocols. Module N ensures healthcare staff deliver rapid, actionable tactical intelligence to responding police officers and secure critical evidence for criminal prosecution.

The SBAR Tactical Police Briefing

Train dispatchers and supervisors to use the clinical SBAR (Situation, Background, Assessment, Recommendation) framework during 911 calls to give dispatchers clear, structured tactical information (aggressor description, weapons, exact access doors).

Law Enforcement Ingress Escort

Designate a dedicated security officer to meet arriving police units at the designated emergency entrance with master keycards, building floor plans, and live CCTV updates to guide officers safely to the scene.

Chain of Custody & Video Preservation

Isolate and export CCTV video footage, panic telemetry logs, and incident reports immediately. Maintain strict chain of custody to support state/federal prosecution under statutes protecting emergency healthcare workers.

Interactive Module Checklist

Notify Authorities Diagnostic

Evaluate your facility's emergency notification readiness against Module 6 standards. Check the systems active in your team:

Plain-language overhead emergency paging protocol active across all clinical departments. Wearable RTLS silent duress badges issued to all frontline clinical & security personnel. Direct 1-touch emergency speed-dial extension active on all floor workstations. Standardized SBAR 911 police briefing protocol & designated police ingress escort officer.

Module 6 Readiness Index

50%

Partial Compliance. Deploy wearable RTLS silent duress badges and standardized SBAR 911 protocols for full protection.